If not, we find out who else can help them and continue until resolved.
If it is not something we can solve for them, and we have to send them to someone else, we facilitate the introduction and follow up to make sure they got the help they needed. Or more abstract and poetic: “The extra mile is a vast, unpopulated wasteland.” An example: on my team, we never refer anyone who has come to us for something-faculty, students, others. Susan Larkin, School of Medicine, Office of Education Headed, I fear, toward a most useless place.” “You can get so confused that you’ll start in to raceĭown long wiggled roads at a break-necking paceĪnd grind on for miles across weirdish wild space, Seuss and relates to why a logically constructed plan is required for any successful endeavor: Let your watchword be order and your beacon beauty. Remember that our sons and our grandsons are going to do things that would stagger us. Make big plans aim high in hope and work, remembering that a noble, logical diagram once recorded will never die, but long after we are gone be a living thing, asserting itself with ever-growing insistency.
My favorite quote is one by Chicago architect Daniel Burnham and relates to always aiming high (although I use children and grandchildren instead of sons and grandsons): “Make no little plans they have no magic to stir men’s blood and probably themselves will not be realized. “The quality of leaders is reflected in the standards they set for themselves.” Ray Kroc I believe that if we hire talented people and remove obstacles to their success, we will have a happy, productive team.Ĭourtney McCarthy, Human Resources, Staffing “The goal of management is to remove obstacles”. Susan Durant, Yale School of Medicine, Neurology “No one is indispensable, even myself….” (Not sure if this is a real quote, but it guides me on everything I do as amanager and how I approach supervisory issues.) “The world is changed by your example, not by your opinion.” Nancy Kravitz, Office of the Chair, Internal Medicine In its root then, the primary job of a leader is emotional. “The fundamental task of leaders, we argue, is to prime good feelings in those they lead. Winners will be contacted shortly by email. The names of all participants were entered into a random prize drawing and there are three winners: Susan Durant, Joann DelVecchio, and Joel Ball (see their departments in list below). In the October issue of Managers’ Essentials, managers were asked to send in quotes that resonate with them.